Product · IT Management System
Assets, service desk and operations for an internal IT department — with live device telemetry.
A lightweight Windows agent registers every device and streams CPU, memory and status into the asset register, where a health score flags problems before they become tickets. The service desk turns inbound email into SLA-tracked tickets.
- Type
- IT service and asset management
- Users
- IT departments, all staff
- Status
- In production
- Telemetry
- Windows agent: CPU, memory, status
- Service desk
- Email to ticket, SLA response and resolution
Internal IT teams that need to know what they own, what is failing, and what is about to expire — without a heavyweight ITSM suite.
Yes. On the Hub, joiners and leavers from HRIS drive device assignment and access automatically.
What it does
Asset register with telemetry
Every device registered by the agent, with a health score and plain-language recommendations.
Service desk
Inbound email becomes tickets automatically; replies are threaded; SLA response and resolution times enforced.
Staff portal
Tickets and requests with PDF-ready request forms.
Operations and projects
Operations cases and IT projects, with reports and a full audit trail.
Renewals calendar
Licences, subscriptions, domains, certificates and contracts, before they lapse.